Terms and Conditions
Last Updated: 2024-12-31
Welcome to BrandWriter.ai! These Terms and Conditions govern your use of our website, SaaS platform, and services. By accessing or using BrandWriter.ai, you agree to abide by these terms. If you do not agree, you may not use our services.
Acceptance of Terms
By registering for an account or using BrandWriter.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
User Accounts
- You must provide accurate and complete information when creating an account.
- You are responsible for safeguarding your account credentials and for all activities under your account.
Subscription and Payment
- Plans and Payments: BrandWriter.ai offers subscription-based plans, such as Free, Pro, and Team. Details of the features, pricing, and limitations are outlined on our website. Payment is due upfront at the start of each subscription period.
- Pro-Rated Charges for Upgrades: If you upgrade your plan mid-cycle, you will pay a pro-rated fee for the remainder of the billing period.
- Downgrades: If you downgrade, your plan will remain active at the current subscription level until the end of the billing period, after which the downgraded plan will take effect. No refunds are provided for downgrades.
- Cancellations and Refunds: You may cancel your subscription anytime via your account settings. Refunds will only be provided where required under Malaysian consumer protection laws.
User-Generated Content
- Ownership of Content: Any content generated through BrandWriter.ai is the property of the user. Users may publish, distribute, or use the content on any platform of their choice, such as social media platforms, provided it complies with these terms.
- License to BrandWriter.ai: By generating content on BrandWriter.ai, you grant us a non-exclusive, royalty-free license to use the content internally for purposes such as improving our algorithms and providing user support.
- User Responsibility: Users are solely responsible for ensuring their generated content does not infringe on intellectual property rights, violate laws, or breach these Terms.
Acceptable Use
You agree to use BrandWriter.ai in compliance with Malaysian laws. Prohibited activities include, but are not limited to:
- Using the platform to generate unlawful, defamatory, or offensive content.
- Sharing account access with unauthorized users.
Intellectual Property
- All intellectual property related to BrandWriter.ai, including its algorithms, templates, and tools, remains the property of BrandWriter.ai.
- You may not reverse-engineer, copy, or modify BrandWriter.ai’s proprietary technology.
Privacy
Your personal data will be handled in accordance with our Privacy Policy, which complies with the Personal Data Protection Act (PDPA) 2010 of Malaysia.
Service Availability
- We aim to provide uninterrupted access to BrandWriter.ai but do not guarantee 100% uptime.
- Scheduled maintenance or unforeseen technical issues may occasionally result in service outages.
Termination
We reserve the right to suspend or terminate your account without notice if you breach these Terms.
Limitation of Liability
BrandWriter.ai is not liable for:
- Loss of profits, revenues, or data resulting from the use or inability to use the platform.
- Any indirect, incidental, or consequential damages.
Governing Law
These Terms are governed by the laws of Malaysia. Any disputes will be resolved under the exclusive jurisdiction of Malaysian courts.
Amendments
We reserve the right to modify these Terms at any time. Users will be notified of any significant changes via email or platform announcements.
Contact
If you have any questions, please contact us at support@brandwriter.ai.